back

CompTIA A+ Core 2019 (220-1001/220-1002)

Entry-level PC Support Technician103 H 2 M

Official online IT training for CompTIA's new A+ Core Series. The A+ certification shows a candidate's ability to work in a technical support or IT operations role.

This course has a virtual lab
This course has a practice test
Episodes
Episodes
  • Supporting Operating Systems
    • Overview
    • Common Operating Systems
    • Common Operating Systems Part 2
    • Common Operating Systems Part 3
    • Common Operating Systems Part 4
    • Troubleshooting Methodology
    • Windows Features and Tools
    • Windows Features and Tools Part 2
    • Windows Features and Tools Part 3
    • Windows Features and Tools Part 4
    • Manage Files in Windows
    • Manage Files in Windows Part 2
    • Manage Files in Windows Part 3
    • Manage Files in Windows Part 4
    • Manage Disks in Windows
    • Manage Disks in Windows Part 2
    • Manage Disks in Windows Part 3
    • Manage Disks in Windows Part 4
    • Manage Disks in Windows Part 5
    • Manage Devices in Windows
    • Manage Devices in Windows Part 2
    • Manage Devices in Windows Part 3
    • Manage Devices in Windows Part 4
    • Manage Devices in Windows Part 5
  • Installing and Configuring PC Components
    • Safety Procedures
    • Safety Procedures Part 2
    • PC Components
    • PC Components Part 2
    • PC Components Part 3
    • PC Components Part 4
    • PC Components Part 5
    • PC Components: Motherboard Form Factors
    • PC Components: Expansion Slots
    • Common Connection Interfaces
    • Common Connection Interfaces Part 2
    • Common Connection Interfaces Part 3
    • Common Connection Interfaces Part 4
    • Peripheral Device Types
    • Peripheral Device Types Part 2
  • Installing, Configuring, Troubleshooting Display and Multimedia Devices
    • Display Device: Connections
    • Display Device: Connections Part 2
    • Display Devices: Characteristics
    • Display Devices: Resolution
    • Troubleshooting Display Devices
    • Multimedia Devices
  • Installing, Configuring, Troubleshooting Storage Devices
    • Install System Memory
    • Install System Memory Part 2
    • Install System Memory Part 3
    • Mass Storage Devices: Optical Drives
    • Mass Storage Devices: Optical Drives Part 2
    • Mass Storage Devices: Flash Storage
    • Mass Storage Devices: HDDs and SSDs
    • Mass Storage Devices: HDDs and SSDs Part 2
    • Mass Storage Devices: RAID
    • Mass Storage Devices: RAID Part 2
    • Removable Storage Devices
    • Troubleshooting Storage Devices
  • Installing, Configuring, Troubleshooting Internal System Components
    • Configure and Upgrade BIOS UEFI
    • Configure and Upgrade BIOS UEFI Part 2
    • Power Supplies
    • Troubleshoot Internal System Components
    • Custom PCs
    • Custom PCs Part 2
  • Installing, Configuring, and Maintaining Operating Systems
    • Configure and Use Linux
    • Configure and Use Linux Part 2
    • Configure and Use macOS
    • Configure and Use macOS Part 2
    • Configure and Use macOS Part 3
    • Configure and Use macOS Part 4
    • Install and Upgrade Operating Systems
    • Install and Upgrade Operating Systems Part 2
    • Install and Upgrade Operating Systems Part 3
    • Maintain Operating Systems
    • Maintain Operating Systems Part 2
    • Maintain Operating Systems Part 3
  • Maintaining and Troubleshooting Microsoft Windows
    • Install and Manage Windows Applications
    • Install and Manage Windows Applications Pt2
    • Install and Manage Windows Applications Pt3
    • Install and Manage Windows Applications Pt4
    • Manage Windows Performance
    • Manage Windows Performance Part 2
    • Manage Windows Performance Part 3
    • Troubleshoot Windows
    • Troubleshoot Windows Part 2
    • Troubleshoot Windows Part 3
    • Troubleshoot Windows Part 4
  • Network Infrastructure Concepts
    • Wired Networks
    • Wired Networks Part 2
    • Wired Networks Part 3
    • Wired Networks Part 4
    • Wired Networks Part 5
    • Network Hardware Devices
    • Network Hardware Devices Part 2
    • Network Hardware Devices Part 3
    • Wireless Networks
    • Wireless Networks Part 2
    • Wireless Networks Part 3
    • Wireless Networks Part 4
    • Internet Connections Types
    • Internet Connection Types Part 2
    • Internet Connection Types Part 3
    • Network Configuration: OSI and TCP/IP
    • Network Configuration: OSI and TCP/IP Pt.2
    • Network Configuration: Routers
    • Network Configuration: IPv4 Addressing
    • Network Configuration: IPv4 Addressing Pt.2
    • Network Configuration: IPv6
    • Network Configuration: Host Configuration
    • Network Configuration: Host Configuration Part 2
    • Network Configuration: IP Address Format
    • Network Configuration: IP Address Format Pt.2
    • Network Configuration: Network Services
    • Network Configuration: Network Services Part 2
    • Network Configuration: Network Services Pt.3
    • Network Configuration: Network Services Pt.4
  • Configuring and Troubleshooting Networks
    • Network Connection Settings
    • Network Connection Settings Part 2
    • Install and Configure SOHO Networks
    • Configure SOHO Network Security
    • Configure SOHO Network Security Part 2
    • Configure Remote Access
    • Configure Remote Access Part 2
    • Troubleshooting Network Connections
    • Troubleshooting Network Connections Part 2
    • Troubleshooting Network Connections Part 3
    • Troubleshooting Network Conneciton Part 4
    • Install and Configure IoT Devices
  • Managing Users, Workstations, and Shared Resources
    • Manage Users
    • Manage Users Part 2
    • Manage Users Part 3
    • Shared Resources: Shares and Printer Sharing
    • Shared Resources: Shares and Printer Sharing Pt2
    • Shared Resources: Network and Sharing Center
    • Shared Resources: Workgroups and HomeGroups
    • Shared Resources: NTFS Permissions
    • Shared Resources: NTFS Permissions Part 2
    • Shared Resources: NTFS Permissions Part 3
    • Shared Resources: NTFS Permissions Part 4
    • Configure Active Directory Accounts and Policies
    • Configure Active Directory Accounts, Policies Pt 2
    • Configure Active Directory Accounts, Policies Pt 3
    • Configure Active Directory Accounts, Policies Pt 4
  • Implementing Client Virtualization and Cloud Computing
    • Configure Client-side Virtualization
    • Configure Client-side Virtualization Part 2
    • Configure Client-side Virtualization Part 3
    • Cloud Computing Concepts
    • Cloud Computing Concepts Part 2
  • Security Concepts
    • Logical Security Concepts
    • Logical Security Concepts Part 2
    • Logical Security Concepts Part 3
    • Logical Security Concepts Part 4
    • Physical Security
    • Threats and Vulnerabilities
    • Threats and Vulnerabilities Part 2
  • Securing Workstations and Data
    • Implement Security Best Practices
    • Implement Security Best Practices Part 2
    • Implement Data Protection Policies
    • Implement Data Protection Policies Part 2
    • Protect Data During Incident Response
  • Troubleshooting Workstation Security Issues
    • Detect, Remove and Prevent Malware
    • Detect, Remove and Prevent Malware Part 2
    • Detect, Remove and Prevent Malware Part 3
    • Workstation Security Issues
    • Workstation Security Issues Part 2
    • Workstation Security Issues Part 3
  • Supporting and Troubleshooting Laptops
    • Use Laptop Features
    • Install and Configure Laptop Hardware
    • Install and Configure Laptop Hardware Pt.2
    • Troubleshoot Common Laptop Issues
  • Supporting and Troubleshooting Mobile Devices
    • Mobile Device Types
    • Mobile Device Types Part 2
    • Mobile Device Types Part 3
    • Mobile Device Accessories
    • Mobile Device Accessories Part 2
    • Configure Mobile Device Network Connectivity
    • Configure Mobile Device Network Connectivity Pt2
    • Supporting Mobile Apps
    • Securing Mobile Devices
    • Mobile Device Issues: Applications
    • Mobile Device Issues: OS and App Security
    • Mobile Device Issues: Operating Systems
  • Installing, Configuring, and Troubleshooting Print Devices
    • Printers
    • Printers Part 2
    • Maintain Laser Printers
    • Maintain Laser Printers Part 2
    • Maintain Inkjet Printers
    • Maintain Impact, Thermal and 3D Printers
    • Maintain Impact, Thermal and 3D Printers Pt.2
    • Install and Configure Printers
    • Install and Configure Printers Part 2
    • Install and Configure Printers Part 3
    • Install and Configure Printers Part 4
    • Troubleshoot Print Device Issues
    • Troubleshooting Print Device Issues Part 2
    • Troubleshoot Print Device Issues Part 3
    • Install and Configure Imaging Devices
  • Implementing Operational Procedures
    • Environmental Impacts and Controls
    • Environmental Impacts and Controls Part 2
    • Environmental Impacts and Controls Part 3
    • Environmental Impacts and Controls Part 4
    • Create and Maintain Documentation
    • Basic Configuration and Change Management
    • Basic Configuration and Change Management Pt2
    • Disaster Prevention and Recovery Methods
    • Disaster Prevention and Recovery Methods Pt2
    • Disaster Prevention and Recovery Methods Pt3
    • Basic Scripting Concepts
    • Basic Scripting Concepts Part 2
    • Professionalism and Communication
    • Professionalism and Communication Part 2

Overview

6 M

itprotv course thumbnailitprotv course thumbnailitprotv course thumbnail
  • Episode Description
  • Transcript

In this series you learn to support core IT technologies. This course is geared towards the individual who has basic computer skills and who desires to obtain a job as an entry-level IT technician. This course is designed to assist CompTIA A+ exam candidates in passing the current A+ 1000 series exams. This course is comprehensive covers objectives for both A+ 220-1001 and A+ 220-1002 exams.

[MUSIC] Hello and welcome to our CompTIA A+ 2019 Core 1 Core 2 A+ exam series. In this series you're gonna learn to support the core IT Technologies. This course is geared towards the individual who has a basic set of computer skills, which can also be supplemented during your training. And who desires to obtain a job as an entry level IT technician. This course is comprehensive and covers the objectives of the two exams that the candidate is required to take and pass in order to be A+ certified. That being the 220 1001 and the 220 1002 exams respectively. Keep in mind as well that this course is designed to assist the A+ candidate in passing the current 2019 A+ 1000 Series objectives. So what will the exam candidate learn within this series? Let's go ahead and dive in and take a look. We've got a sum of the topics that you will see, as you progress this journey with us. You will learn to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventative maintenance on PCs, digital devices, and operating systems. Now to break that down, little bit more detail, you will be supporting operating systems, operating systems such as the Windows Operating System, Mac, and Linux. Installing, configuring PC system unit components and peripheral devices that connect to those system units. Such as installing, configuring, and troubleshooting display and multi media devices, storage devices, as well as internal system components. We're gonna talk pretty extensively about Microsoft's Windows operating system, so you will see that we will learn to maintain and trouble shoot Microsoft's Windows operating systems as well as managing the users and workstations, and shared resources within those environments. We will also learn to explain networking infrastructure concepts as well as how to configure and troubleshoot network connections. We'll look at implementing or the implementation of client side virtualization. As well as the implementation of physical security and troubleshooting workstation security issues. We will also learn to support laptops, mobile devices, print devices, and last but not least, we will talk about things like professionalism and communication via operational procedures. You will learn how to implement operational procedures. Now to kinda take a look at what the objectives are per exam let's start out with the 220-1001 exam breakdown. The objectives and the required skills you will see, we'll break down. Mobile devices at 14%, networking at 20%, hardware at 27%. The implementation of virtualization and cloud computing you will see us at 12%. Finally, the hardware and network troubleshooting will make up 27% for an overall 100% of the exam domain coverage. In the 220- exam breakdown, if we look at the objective domains you will see that operating systems takes up a good portion of this breakdown, 27%. With security being 24%, software troubleshooting being 26%, and then last, but not least, operational procedures at 23% of your overall exam. Now, let's talk a little bit about the exam format. With the exam format, both exams follow the same format. You have a 90 minute exam, plus, pre and post surveys not included in the 90 minutes. You will also have a maximum of 90 questions. And they could be multiple choice with a single or multi response. So it could say, choose which one of these is right, or maybe choose all that apply, multi response. You could also see drag and drops. And drag and drops they'll set you up with a scenario on one side and then you need to pick and choose which of the components, attributes, or steps and in which order they are placed in order to complete the question accurately. Last but not least, we have performance based simulations as well. When ahead performance based questions give you some kind of interactive simulation. A scenario that you need to meet the requirements and you need to interact. Whether it be through a command line interface or an operating system or moving network infrastructure around, think simulations. Now one of the things that I want you to be aware of is that simulations and CompTIA exams typically happen right upfront. So time management is important. You will typically get any performance based questions right at the beginning of your exam. Now when we look at the exam formats, even though the exam formats are the same for both exams, but one thing we wanna keep in mind is what the minimum passing score is, and they are different. The 220-1001 exam requires a 675 in order to pass and that's out of a scale from 100 to 900. The 220-1002 exam requires a little bit higher of a passing score of 700 passing score, and that's out of a scale of 100 to 900. These are some of the things that you need to keep in mind and if you are going to be that A+ exam candidate, we look forward to seeing you in our A+ series. [MUSIC]

Just you? Training a whole team? There's an ITProTV plan that fits.

With more than 5,800 hours of engaging video training for IT professionals, you'll find the courses you and your team need to stay current and get the latest certifications.

Business plansPersonal plans

This website uses cookies to enhance the user experience. By using this site and service, you agree to the use of cookies as described in the ITProTV Privacy Policy.