Accredited ITIL® Intermediate - PPO
Planning, Protection and Optimization6 H 58 M
The ITIL® Planning, Protection and Optimization module focuses on the practical application of PPO to ensure services are adopted to the users' needs.

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Episodes
- ITIL Intermediate - PPO
- Overview
- Setup, Logistics and Expectations
- Foudation Refresher
- Foundation Refresher Part 2
- The Service Design Context of PPO
- Capacity Management
- Capacity Management Part 2
- Availability Management
- Availability Management Part 2
- Availability Management Part 3
- IT Service Continuity Management
- IT Service Continuity Management Part 2
- Information Security Management
- Demand Management
- Technology and Implementation Considerations
- Sample Paper Review
- Sample Paper Review Part 2
Overview
3 M



- Episode Description
- Transcript
Based on AXELOS ITIL® material. Material is reproduced under license from AXELOS. All rights reserved. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. In this episode, Daniel and Terry give a general overview of what to expect in the upcoming ITIL PPO series. They cover topics like who is the intended audience, what the scope of the series will cover, and what are some specific topics that will be addressed.