Accredited ITIL® 4 High Velocity IT
ITIL® 4 HVIT14 H 49 M
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Episodes
- Introduction
- Overview
- HVIT Exam Overview
- Terminology
- ITIL 4 HVIT Terminology - Digital Organization
- ITIL 4 HVIT Terminology - High-velocity IT
- ITIL 4 HVIT Terminology -Digital transformation
- ITIL 4 HVIT Terminology - IT transformation
- ITIL 4 HVIT Terminology - Digital product
- ITIL 4 HVIT Terminology - Digital technology
- The Five Objectives
- The Five Objectives of HVIT
- The Five Objectives - Valuable investments
- The Five Objectives - Fast development
- The Five Objectives - Resilient operations
- The Five Objectives - Co-created value
- The Five Objectives -Assured conformance
- HVIT in the ITIL Framework
- HVIT and the four dimensions of service management
- HVIT and the ITIL service value system
- HVIT and the service value chain
- HVIT and the digital product lifecycle
- HVIT: Organizations and People
- HVIT: Organizations and People
- HVIT: Partners and Suppliers
- HVIT: Value Streams and Processes
- HVIT: External Factors
- HVIT: SVC and DevOps
- Models and Methodologies
- HVIT Key Behaviors and Methods
- HVIT and Ethics
- HVIT and Safety Culture
- HVIT and Lean culture
- HVIT and Toyota Kata
- HVIT and Lean / agile / resilient / continuous
- HVIT and Service-dominant logic
- HVIT and Design Thinking
- HVIT and Complexity thinking
- Creating the Valuable Investments
- Valuable Investments for the Service Provider
- Using Prioritization Techniques
- Creating Minimum Viable Products
- Product or Service Ownership
- A/B Testing for Valuable Investments
- Portfolio mgmt. to achieve Valuable Investments
- Relationship mgmt. to achieve Valuable Investments
- Fast Developement
- Overview of Techniques
- Infrastructure as Code
- Loosely-Coupled Information System Architecture
- Continual Business Analysis
- Continuous Integration/Continuous Delivery
- Kanban
- Architecture management for Fast Development
- Business analysis for Fast Development
- Deployment management for Fast Development
- Service validation, testing for Fast Development
- Software dev't and mgmt. for Fast Development
- Resilient Operations
- Resilient Operations Overview
- Technical Debt and Chaos Engineering
- Becoming Resilient: Definition of Done
- Becoming Resilient: Version Control
- Becoming Resilient: AIOps and ChatOps
- Becoming Resilient: Site Reliability Engineering
- Availability, Capacity and Performance Management
- Becoming Resilient: Problem Management
- Service Continuity and Infrastructure Management
- Co-creating Value
- Co-creating Value Overview
- Co-creating Value: Service Experience
- Relationship management to Co-create Value
- Service design to Co-create Value
- Service desk to Co-create Value
- Ensuring Conformance
- Assured Conformance: Overview
- DevOps Audit Defense and DevSecOps
- Assured Conformance: Peer Review
- Ensuring conformance with Info. security mgmt.
- Ensuring conformance Risk management
- Exam Preparation
- Using the Sample Papers
- Exam Best Practices
Overview
5 M



- Episode Description
Starting our series off by introducing the theme and background of High Velocity IT in the ITIL 4 framework. *Access to this content requires an exam voucher*