Accredited VeriSM Foundation
VeriSM Foundation14 H 39 M
The VeriSM model helps organizations craft their service management practices in all aspects of the business. This course walks you through the VeriSM methodology.

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Episodes
- VeriSM Foundation
- Introduction to VeriSM
- The VeriSM Qualification
- Organisational Context
- Organisational Context Part 2
- Organisational Context Part 3
- Organisational Governance
- Digital Transformation
- Service Culture
- Organisational Structure
- Service Management Challenges
- Service Management Challenges Part 2
- The VeriSM Model
- The VeriSM Model Part 2
- The Management Mesh
- VeriSM Stages: Define
- VeriSM Stages: Produce
- VeriSM Stages: Provide
- VeriSM Stages: Respond
- Adapting the VeriSM Model
- Progressive Management Practices: Agile
- Progressive Management Practices: Agile Part 2
- Progressive Management Practices: DevOps
- Progressive Management Practices: SIAM
- Progressive Management Practices: Lean
- Progressive Management Practices: Shift Left
- Progressive Management Practices: CX / UX
- Progressive Practice: Continous Delivey
- Innovative Technologies
- Technologies: Cloud and Virtualisation
- Technologies: Automating, Big Data and IoT
- Technologies: Mobile Computing
- Getting Started with VeriSM
- Exam Review
- Exam Review Part 2
Introduction to VeriSM
2 M



- Episode Description
- Transcript
This episode answers the question “what is VeriSM?”, and looks at the VeriSM® Foundation, Essentials, and Plus qualifications and examinations. We also take a brief look at the concept of VeriSM and it’s relationship to other methodologies. Make sure to download the case study, supplemental information, and exercises that accompany this series.